Frequently Asked Questions

    • CONNECT & PRE-MEETING INFO SHARE: job scope overview, provide dimensions, floor-plans/photos, budget, timeline,

    • INITIAL DESIGN CONSULT:

    • DESIGN REVIEW

    • FINAL DESIGN & CONTRACT SIGNING

    • ORDER

    • DELIVERY

    • INSTALLATION

    • Design needs, wants & nice-to-haves for your kitchen (or other rooms)

    • Desired project timeline

    • Cabinetry budget range

    • Floor-plan, dimensions and/or photos of existing space (if it’s a renovation)

    • Inspiration images - a Pinterest, Houzz or Dropbox link, or emailed images

    • You are a home owner looking to renovate or build your home to love & to last.

    • OR You are a builder or contractor looking for full service cabinetry design, supply & installation services for your higher end, custom projects.

    • You’re looking for high quality design ideas & cabinetry.

    • You’re open to professional design input & want your cabinetry to follow NKBA standards & guidelines as well as meet local building codes.

    • You want to feel like your designer has your best interest in mind.

  • We know it’s cliche to say it, but you get what you pay for. Each element of our cabinetry product, design & installation is higher quality than your average, high-volume supplier.

    We want you to love your home and we want your cabinetry to endure. We consider your lifestyle and any custom storage or function needs, as well as any specific finish desires you want to achieve.

    Our cabinets have thicker case material, solid tops, higher end paint & stain finishes, lifetime warranty hardware.

    Our installers follow industry standards.

  • Our cabinetry typically takes 8-12 weeks to arrive from our supplier. This is the manufacturing and delivery timeline and does not include the design process or the installation timeline.

  • Yes, all of the cabinets we offer are made in Canada.

  • We’ve been in business for over 20 years, and our lead designer has been designing kitchens for 30 years. We are skilled & well educated professionals who have leaned from years of experience and have an eye for detail. We design our kitchens to follow National Kitchen & Bath Association design recommendations & local building codes.

  • Ensure your home has proper humidity. Especially in Alberta - with the extreme changes in temperatures, you want to ensure that your cabinets are in a temperature & humidity controlled environment to protect them from warping, shrinking or cracking.

    You can wipe your cabinets clean with simple household water & dish detergent. Please do not use abrasives to clean your cabinetry.

    • The first payment is a Design Retainer Fee of $2,500 + GST.

    • The second payment is a 50% deposit on your total order, due at the time of signing your contract - and required for orders to be placed. (Your Design Retainer Fee goes towards this total.)

    • The third payment of 45% is due before your cabinetry is delivered to your home.

    • The final 5% of your order total is due upon substantial completion of your project.


    *Any changes to the contractual agreement - including but not limited to - scope of work, design, timeline, materials, etcetera - will require a change order to be signed and payment of updated changes. This may also result in an extension of the project timeline.

  • Yes, you can order cabinets ‘supply-only’ to be delivered out of town. We can provide your contractor or installer an installation package to ensure your cabinets are installed to the design specifications.

    You will be responsible for arranging pick-up from our warehouse to your destination.